Minister: Heathrow queues too long

May 1 2012

Passengers at Heathrow Airport are being made to wait for too long to get into the UK and the Border Force needs to change the way it operates, the Immigration Minister has said.

As the row grew over the impact on the UK's reputation and ability to deal with the 2012 Olympics, Damian Green said 80 extra staff would start work this month to help ease the lengthy queues.

Mr Green insisted it was not just about staff numbers, but about how and when they were deployed, saying the Border Force needed to be more flexible.