Moreton residents left without landline or internet access for nine days

Nov 24 2010 by Matt Hurst, Birkenhead News

Almost 300 Moreton residents were left with no landline or internet access for nine days

HUNDREDS of Wirral customers have received an apology after they spent NINE days with no access to the Internet or their landline telephones.

BT OPENREACH apologised after almost 300 customers in Moreton lost the service on November 10.

Hundreds of householders found their receivers were dead when they attempted to make a phone call.

Internet access was similarly affected after water found its way into the cable that carries the connections for these homes.

But anger mounted as the problem continued and customers were not informed when it may be resolved.

Trisha Ijewsky lives on Meadowbrook Road, in Moreton, and has just undergone hip replacement surgery.

She had passed her landline to all the medical staff helping her recuperate, and suddenly found herself completely cut off.

Trisha told Wirral News: “I thought it was abysmal.

“If it’s going to be off for that long a time, they could have put a postcard through the door.